Along with the development of e-commerce, international express delivery services are increasingly developing and diversifying, creating more international express delivery options for customers. No longer having to go to the post office, now customers can sit in one place and click to ship and receive goods from abroad.

Nowadays, people tend to buy and receive goods from abroad through online sales sites.Thanks to that, more and more express delivery companies are established. Customers can choose from many services and compare to decide which service is best for their goods.

“International express delivery companies are appearing more and more and have affordable prices such as DHL, TNT, Viettel Post, VNPost,… Delivery time is also shorter,” Ms. Kieu shared. Ms. Nguyen Kieu, a Vietnamese people living in Korea, specializing in selling Korean products to Vietnamese customers, shared that in the past, they often had to deliver goods to customers by mail, or by air to their country and then have a shipper deliver the goods. She had more choices.

Looking through the express delivery service websites, we can see that this service is very diverse and divided into large markets such as express delivery to Russia, Japan, America, Australia…

For example, DHL Express Company recently launched an on-demand delivery service, making international online shopping easier. Services in more than 45 languages ​​deployed in 100 countries. With this service, shippers can choose the appropriate shipping method, then DHL will proactively send a text message or email to confirm and notify the status of the order. The new service is particularly suited to delivery requirements within the international e-commerce sector with the majority of shipments being sent to residential addresses.

A representative of DHL Company shared: “We have seen that the number of orders shipped in the e-commerce sector has increased from 10% in 2013 to more than 20% in 2016 of the total number of international orders of DHL Express. . This growth is driven by more and more customers wanting to use high-end products from foreign markets, and retailers increasingly want to penetrate and expand new markets.”

Mr. Tuan Anh (Hai Ba Trung, Hanoi), a customer who often receives Japanese goods via international express delivery services, said that the goods are delivered to his home. During the process of goods being transported, customers can also check where the goods are going, whether they have gone through immigration procedures…

Express delivery services are becoming closer and closer, meeting customer needs better. Customers can use the service on any device such as phone, computer, tablet. Recipients can schedule and arrange a pick-up time at the nearest counter or their home address, and even ask the shipping unit to hold the item if the customer is on vacation.

Express delivery is an important step in the logistics sector of the logistics sector. This field in Vietnam has always been considered underdeveloped and unprofessional due to a lack of coordination and small-scale working methods. With the participation of foreign businesses, express delivery services will certainly be more professional, creating more choices for customers. According to management agencies, this service will continue to develop strongly due to the huge potential.

This is a positive sign for Vietnamese trade in the context of strong international economic exchanges and growing demand for goods transportation. People’s demand for foreign goods is also increasing and requires professional services.